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Terms and conditions

In using the Website you agree to these Terms and Conditions of which we reserve the right to change or amend at any time. These Terms and Conditions tell you information about us and the terms and conditions on which we sell any of the products listed on the Website to you. As the Terms and Conditions will apply to any contract between us for the sale of products to you please read them carefully and make sure you understand them before ordering any products from the Website. You will be asked before placing your order with us to agree to the Terms and Conditions.

 

Products: We will use all reasonable efforts to ensure all details relating to Products on the Website are correct. However, as the products are handmade the images on the Website are illustrative and the products you order and/or packaging may vary slightly from those images. Prices and specifications can change without notice and products are subject to availability. This does not affect your statutory rights as a consumer.

 

Ordering: Once you have completed your order we will send you a confirmatory email to acknowledge that we have received your order and that this has been accepted by us. Ownership of the Products will pass to you upon delivery.

 

Payment: You can pay for products using Paypal. All prices are (£) Pounds Sterling, and exclude the cost of delivery. Payment for all orders (including those placed from outside the UK) are made in (£) pounds.

 

Delivery: We ship all Products via special delivery. The price of a product does not include delivery charges. Our delivery charges are as quoted on our site.

 

Returns: If, for whatever reason you are unhappy with any products purchased which are not faulty, we will refund your money, or exchange the products if you inform us within 7 days after the day following the delivery of the products. Unfortunately for hygiene reasons we cannot accept the return of earrings. All returned products must be returned to us in good condition, of which we shall be the sole judge. We will make reimbursements within 30 days of receipt of the returned products. Any Products returned must be within its original packaging. Please note that the initial postage and packaging charge is non-refundable for any unsuitable items.

 

Returns for a Damaged or Defective Product: If any Products (including earrings) that we send to you are damaged prior to delivery to you, or defective (through no fault of your own wearing or use), we will repair or replace the Products or refund the price paid by you, provided that you have not worn or used and damaged the Products. If the Products are damaged or defective, we require that you tell us within 7 days of receipt of the Products. All refunds and reimbursements will be paid within 30 days of our receipt of the returned Products.

 

Entire agreement: These Terms and Conditions constitute all the terms and conditions agreed upon between you us and supersede any prior whether written or oral. You acknowledge that you have not accepted the Terms and Conditions in reliance on any oral or written representations made by us that are not contained in the Terms and Conditions.

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